Last Updated:  24 June 2026


1. Introduction
SYL Nation ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Site and Services.We comply with:
i. The General Data Protection ii. Regulation (GDPR) (EU) 2016/679
ii. The UK Data Protection Act 2018 as it implements GDPR in UK law. 
iii. The Data Protection Act No. 5 of 2012 of Zimbabwe

2. Data Controller
SYL Nation is the data controller responsible for your personal data. If you have questions about this policy, contact us at [your-admin@shineyourlight.co.zw].

3. What Personal Data We Collect
We may collect the following categories of personal data:
Category                        Examples
Identity Data                  Name, username, profile information
Contact Data                  Email address, phone number, postal address
Professional Data           Business name, job title, industry, company details
Account Data                  Login credentials, preferences, interactions
Technical Data                IP address, browser type, device information, cookies
Usage Data                     Pages visited, time spent, referral sources
Communication Data    Messages, inquiries, feedback

4. How We Collect Your Data
We collect personal data from:
Direct interactions: When you create an account, submit a listing, register for events, or contact us
Automated technologies: Through cookies and similar tracking technologies
Third parties: Where you authorize us to obtain data or when you interact with our partners

5. How We Use Your Data
We process your personal data for the following purposes:
PurposeLegal Basis
To operate and maintain our Site and Services.
Contractual necessity.
To create and manage your account.
Contractual necessity.
To process partner listings and directory submissions.
Contractual necessityTo communicate with you about events, updates, and offersLegitimate interest or consent.
To improve our Site and ServicesLegitimate interest.
To ensure security and prevent fraudLegal obligation / Legitimate interest.
To comply with legal and regulatory requirements.
Legal obligation.
To administer prayer circles and community activities
Legitimate interest.
To process donations and payments.
Contractual necessity

Faith-Based Processing: As a Christian community, we process information about religious beliefs only where necessary for our charitable and community purposes, and we do not disclose this information to third parties without your consent.

6. Legal Basis for Processing (GDPR)
We rely on the following legal bases under Article 6 of the GDPR:
Consent: You have given explicit consent for specific processing purposes.
Contract: Processing is necessary for a contract with you or to take steps at your request.
Legitimate Interest: Processing is necessary for our legitimate interests, and these interests are not overridden by your rights.
Legal Obligation: Processing is necessary to comply with a legal obligation.

7. Sharing Your Personal Data
We do not sell or rent your personal data to third parties .We may share your data with:
Service Providers: Who perform services on our behalf (hosting, email delivery, payment processing)
SYL Nation Branches: To connect you with local communities
Partners: When you use the "SYL Sent Me" referral system.
Legal Authorities: When required by law.

8. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
Secure servers and firewallsSSL/TLS encryption for data transmission.
Access controls and limited permissions.
Regular security monitoring.

However, no data transmission over the Internet can be guaranteed 100% secure .

9. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Gift Aid records: 6 years after the financial year to which they relate.
Financial records: Minimum of 7 years as required by HMRC.
Account data: Until you request deletion or the account is inactive.
Other data: As necessary for the purposes outlined or where required by law.

10. Your Rights (GDPR)Under GDPR, you have the following rights:
Right                                               Description
Right to be informed                    You have the right to know how we process your data
Right of access                               Request a copy of the data we hold about youRight to rectificationCorrect inaccurate or incomplete dataRight to erasure                      Request deletion of your data ("right to be forgotten")
Right to restrict processing          Limit how we process your data
Right to data portability               Receive your data in a machine-readable format
Right to object                               Object to processing based on legitimate interests
Rights related to automated decision-making Request human intervention in automated decisions

To exercise any of these rights, contact us at admin@shineyourlight.co.zw. We will respond within 30 days .You also have the right to lodge a complaint with:
UK: Information Commissioner's Office at https://ico.org.uk/
Zimbabwe: Postal and Telecommunications Regulatory Authority (POTRAZ)

11. Cookies
Our Site uses cookies to enhance your experience and gather analytics. You can control cookie preferences through your browser settings .

12. International Data Transfers
As an organization operating in multiple countries, we may transfer your data internationally. When transferring data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

13. Children's Privacy
Our Site is not intended for children under 16. We do not knowingly collect data from children without parental consent.

14. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

15. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date .

16. Contact Us
For any questions, concerns, or to exercise your rights, contact us at:

Email: admin@shineyourlight.co.zw